tkabt Privacy Policy
for Bangladesh Players
At tkabt, your privacy is treated as a fundamental right, not an afterthought. This Privacy Policy explains exactly what personal data we collect from Bangladesh players, why we collect it, how it is stored and protected, and the choices you have over your information. We are committed to full transparency in every step of our data practices.
How tkabt Protects Your Privacy
Six core principles guide every data decision we make at tkabt. These are not just policy statements — they are operational commitments enforced across our platform every day.
Data Minimisation
tkabt collects only the personal data that is strictly necessary to operate your account, process BDT transactions, and comply with our legal obligations. We never collect data for data's sake.
256-Bit SSL Encryption
Every page on tkabt.io is served over HTTPS with 256-bit SSL encryption. All data transmitted between your device and our servers — including payment details and account credentials — is encrypted in transit.
No Data Selling
tkabt does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used solely for operating your tkabt account and fulfilling our legal obligations.
Your Data Rights
Bangladesh players have the right to access, correct, and request deletion of their personal data held by tkabt. Submit a data request at any time by contacting our support team via live chat or email.
Secure Data Storage
All player data is stored on encrypted servers with strict access controls. Only authorised tkabt personnel with a legitimate operational need may access personal data, and all access is logged and audited.
Policy Transparency
Whenever this Privacy Policy is updated, tkabt will notify registered players via their registered contact details and publish the revised version on the Platform with a new effective date prominently displayed.
Summary: This Privacy Policy describes how tkabt collects and processes personal data from players in Bangladesh. We are committed to protecting your privacy and being transparent about our data practices. Please read this policy carefully. By registering a tkabt account or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
1 Who We Are
1.1 tkabt operates the online casino and sports betting platform accessible at tkabt.io (the "Platform"). For the purposes of this Privacy Policy, tkabt is the data controller responsible for the collection and processing of personal data submitted by players.
1.2 tkabt has been providing online gaming and betting services to Bangladesh players since 2020. We are committed to operating a safe, secure, and privacy-respecting platform that Bangladesh players can trust.
1.3 Any questions about this Privacy Policy or how tkabt handles your personal data should be directed to our support team using the contact details provided in Section 14 of this document.
2 Data We Collect
2.1 tkabt collects personal data from players through several channels: directly during registration and account management, automatically during Platform use, and from third-party verification and payment service providers. The categories of personal data we collect are described below.
2.2 Registration and Account Data
When you create a tkabt account, we collect your full legal name, date of birth, residential address in Bangladesh, email address, and the mobile number associated with your payment method (such as the bKash or Nagad number used for deposits and withdrawals).
2.3 Identity Verification (KYC) Data
To comply with our anti-money laundering and responsible gaming obligations, tkabt may request copies of identity documents including your National Identity Card (NID), passport, or birth certificate. We may also request proof of payment method ownership, such as a screenshot of your bKash or Nagad account showing your name and mobile number.
2.4 Financial Transaction Data
tkabt records all deposits and withdrawals made through your account, including the amounts in BDT, timestamps, payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank), and transaction reference numbers. We do not store full card numbers or mobile banking PINs on our servers.
2.5 Betting and Gaming Activity Data
We maintain a full record of your betting and gaming activity on the Platform, including bets placed, games played, stakes, winnings, bonus usage, and session durations. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
2.6 Technical and Device Data
When you access the tkabt Platform, we automatically collect technical data including your IP address, device type and operating system, browser type and version, screen resolution, referring URL, and the pages you visit on our Platform. This data is collected using cookies and similar tracking technologies as described in Section 6.
2.7 Communications Data
We retain records of communications between you and the tkabt support team, including live chat transcripts and support email correspondence. This data is used to resolve disputes, improve our customer service, and maintain a record of commitments made to players.
Payment Data Note: tkabt processes BDT payments exclusively through certified payment gateways for bKash, Nagad, Rocket, and other supported methods. Full mobile banking credentials and card PINs are processed directly by the payment gateway and are never stored on tkabt servers.
3 How We Use Your Data
3.1 tkabt uses the personal data we collect for the following purposes:
- Account Management: To create, maintain, and administer your tkabt account, including processing deposits and withdrawals in BDT, crediting bonus funds, and maintaining your betting history.
- Identity Verification: To verify your age (21+ requirement), confirm your identity, and conduct KYC checks as required by our compliance procedures.
- Payment Processing: To facilitate BDT deposits and withdrawals via your chosen payment method, including bKash, Nagad, Rocket, and other supported gateways.
- Responsible Gaming: To monitor betting patterns and identify potential problem gambling behaviour so that we can intervene appropriately, offer self-exclusion tools, and enforce deposit limits where requested.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, duplicate accounts, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
- Legal Compliance: To meet our obligations under applicable law, including responding to lawful requests from relevant authorities and maintaining financial records as required by anti-money laundering regulations.
- Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
- Platform Improvement: To analyse how players use the tkabt Platform in aggregate (anonymised) form so that we can improve game selection, navigation, and overall user experience.
- Marketing (with consent): To send you promotional communications about tkabt offers, including BPL cricket promotions, Eid bonuses, and seasonal offers, where you have opted in to receive such communications. You may unsubscribe at any time.
3.2 tkabt does not use automated decision-making processes that produce legal or similarly significant effects on players without human review. Where automated systems flag an account for suspicious activity, a member of our compliance team reviews the case before any action is taken.
4 Legal Basis for Processing
4.1 tkabt processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of contract — necessary to provide the tkabt service |
| Payment processing (bKash, Nagad, Rocket, etc.) | Performance of contract — necessary to execute BDT transactions |
| KYC identity verification | Legal obligation — compliance with anti-money laundering requirements |
| Fraud detection and security monitoring | Legitimate interests — protecting players and the Platform from harm |
| Responsible gaming monitoring | Legitimate interests — player welfare and duty of care |
| Marketing communications | Consent — opt-in only; withdrawable at any time |
| Platform analytics (anonymised) | Legitimate interests — improving the Platform experience |
| Responding to legal requests | Legal obligation — compliance with lawful authority requests |
5 Sharing Your Data
5.1 tkabt does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only in the limited circumstances described below.
5.2 Payment Service Providers
To process BDT deposits and withdrawals, tkabt shares the minimum necessary personal data with payment gateways including bKash, Nagad, Rocket, Upay, and bank payment processors. These providers are contractually bound to process your data solely for the purpose of completing your transaction and are prohibited from using it for any other purpose.
5.3 Identity Verification Partners
tkabt may use third-party KYC verification service providers to validate the identity documents you submit. These providers process your data on our behalf and under strict data processing agreements. They do not retain your data beyond the verification process.
5.4 Game Providers
When you access casino games or live dealer games from providers such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe, a session token and limited technical data (such as your player ID and session parameters) are shared with that game provider for the purpose of running the game. No financial data or contact details are shared with game providers.
5.5 Legal and Regulatory Disclosures
tkabt may disclose your personal data to relevant authorities where required to do so by applicable law, lawful court order, or where we believe disclosure is necessary to prevent fraud, money laundering, or other criminal activity. In all such cases, tkabt will disclose only the minimum data required to satisfy the legal obligation.
5.6 Business Transfers
In the event of a merger, acquisition, or sale of all or part of tkabt's business, personal data held on Bangladesh players may be transferred to the successor entity. In such circumstances, tkabt will provide affected players with advance notice and ensure that the successor entity assumes obligations consistent with this Privacy Policy.
Data Processor Oversight: All third parties that process personal data on behalf of tkabt are bound by written data processing agreements. We conduct periodic reviews of our data processors to ensure continued compliance with our data protection standards.
6 Cookies & Tracking Technologies
6.1 tkabt uses cookies and similar technologies (including local storage and session tokens) on the Platform. Cookies are small text files placed on your device when you visit tkabt.io. They serve the following functions:
- Essential Cookies: Required for the Platform to function correctly. These include session authentication cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without impairing core Platform functionality.
- Functional Cookies: Remember your preferences such as language settings, preferred payment method display, and responsible gaming limit settings so that you do not need to re-enter them on each visit.
- Analytics Cookies: Collect anonymised data about how players navigate the Platform — which pages are visited most frequently, how long sessions last, and which games are most popular. This data is used in aggregate form only and does not identify individual players.
- Fraud Prevention Cookies: Used alongside our device fingerprinting system to detect the creation of duplicate accounts and identify suspicious login patterns that may indicate unauthorised access.
6.2 You may manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging in or using core tkabt features. Disabling analytics cookies will not affect your ability to use the Platform but will reduce our ability to improve it based on player behaviour data.
6.3 tkabt does not use third-party advertising cookies or serve targeted advertising based on your browsing behaviour on other websites.
7 Data Retention
7.1 tkabt retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods described below:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | 5 years after account closure | Anti-money laundering compliance |
| KYC identity documents | 5 years after account closure | Regulatory and legal obligation |
| Financial transaction records | 7 years after transaction date | Financial records compliance |
| Betting and gaming history | 5 years after last activity | Dispute resolution and compliance |
| Support communications | 3 years after last communication | Dispute resolution and quality assurance |
| Analytics data (anonymised) | 26 months on a rolling basis | Platform improvement |
| Marketing consent records | Until withdrawal of consent + 1 year | Evidence of consent basis |
7.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where anonymisation is not technically feasible, data is securely destroyed.
8 Data Security
8.1 tkabt implements a layered approach to data security designed to protect your personal information against unauthorised access, disclosure, alteration, and destruction. Our key security measures include:
- Transport Layer Security: All data transmitted between your device and tkabt servers is encrypted using TLS 1.3 with 256-bit AES encryption. HTTP connections are automatically redirected to HTTPS.
- Server-Side Encryption: Personal data stored on tkabt servers is encrypted at rest using industry-standard encryption protocols. Encryption keys are stored separately from the data they protect.
- Access Controls: Access to personal data is restricted on a strict need-to-know basis. All staff access to personal data is role-based, logged, and subject to periodic access review.
- Two-Factor Authentication: tkabt recommends and supports two-factor authentication (2FA) for all player accounts. Internal tkabt systems require 2FA for all personnel accessing player data.
- Penetration Testing: tkabt engages independent security professionals to conduct periodic penetration testing of the Platform's technical infrastructure to identify and remediate vulnerabilities before they can be exploited.
- Incident Response: In the event of a data breach that poses a risk to players, tkabt will notify affected players without undue delay and will take immediate steps to contain the breach and prevent further unauthorised access.
8.2 While tkabt takes all reasonable technical and organisational measures to protect your data, no system is completely immune to security threats. Players are encouraged to use strong, unique passwords for their tkabt accounts and to enable two-factor authentication to add a second layer of protection.
9 Your Rights
9.1 As a tkabt player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team via live chat or at the email address in Section 14. We will respond to all valid requests within 30 calendar days.
- Right of Access: You have the right to request a copy of the personal data tkabt holds about you, including your account data, transaction history, and KYC records.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account details directly through your account settings panel.
- Right to Erasure ("Right to be Forgotten"): You may request that tkabt delete your personal data where it is no longer necessary for the purpose for which it was collected, provided that tkabt is not required to retain it under applicable law (see Section 7 for retention obligations).
- Right to Restriction of Processing: In certain circumstances, you have the right to ask tkabt to restrict the processing of your personal data while a dispute about its accuracy or our legal basis for processing is resolved.
- Right to Data Portability: You have the right to receive the personal data you have provided to tkabt in a structured, machine-readable format, and to request that it be transferred to another service provider where technically feasible.
- Right to Object: You have the right to object to tkabt's processing of your personal data where that processing is based on legitimate interests. You may also withdraw your consent to marketing communications at any time by contacting support or updating your account communication preferences.
Important: Exercising your right to erasure or restriction of processing may result in the suspension or closure of your tkabt account if the data in question is necessary for us to continue providing the service or to fulfil our legal obligations. We will inform you of any such consequences before acting on your request.
10 Children & Minors
10.1 tkabt is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. Age verification is performed as part of the account registration and KYC process.
10.2 If tkabt becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the minor's personal data to the extent permitted by law, and report the incident through appropriate internal channels.
10.3 Parents and guardians are responsible for monitoring minors' access to internet-connected devices and ensuring that minors cannot access tkabt or any other online gambling platform. tkabt recommends the use of parental control software on all shared or family devices.
11 International Data Transfers
11.1 tkabt's primary services are directed at players in Bangladesh. However, the technical infrastructure supporting the Platform may involve servers or service providers located outside Bangladesh. Where personal data is transferred internationally, tkabt ensures that appropriate safeguards are in place to maintain a standard of data protection consistent with this Privacy Policy.
11.2 International transfers of personal data by tkabt are conducted only to service providers that have contractually committed to data protection standards equivalent to those described in this Privacy Policy. These include payment processors, KYC verification services, and game hosting infrastructure providers.
11.3 tkabt does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual safeguards.
12 Third-Party Links
12.1 The tkabt Platform may contain references to or descriptions of third-party game providers and payment services. However, tkabt does not include outbound links to external third-party websites within its Platform pages. This Privacy Policy applies solely to data processed by tkabt in the operation of the tkabt.io Platform.
12.2 tkabt is not responsible for the privacy practices or content of any third-party services you may access independently in connection with using payment methods such as bKash or Nagad. We encourage you to review the privacy policies of all third-party services you use.
13 Policy Updates
13.1 tkabt reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. All updates will be published on the tkabt Platform at tkabt.io/privacy-policy with a revised effective date.
13.2 Where a change to this Privacy Policy materially affects how we process your personal data, tkabt will notify you via your registered contact method — either through a notification in your account or by email — at least 7 days before the change takes effect, where reasonably practicable.
13.3 Your continued use of the tkabt Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated policy, you should cease using the Platform and contact us to request account closure.
14 Contact Us
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way tkabt processes your personal data, please contact our team through the following channels:
- Live Chat: Available 24 hours a day, 7 days a week, directly through the tkabt Platform. Average response time is under 5 minutes.
- Support Email: support at tkabt.io (plain text — not a clickable link). Responses within 2–5 business hours.
14.2 Data access requests, erasure requests, and other formal data rights submissions should be submitted in writing via the support email address above. Please include your registered account name and the specific nature of your request. tkabt will acknowledge receipt within 24 hours and respond in full within 30 calendar days.
14.3 For responsible gaming-related enquiries, including requests for self-exclusion or deposit limit adjustments, please visit the Responsible Gaming page or contact support directly via live chat for immediate assistance.
Response Commitment: tkabt treats all privacy-related requests as high priority. Our support team is trained in data protection procedures and will handle your request with full confidentiality. We aim to resolve all privacy enquiries fully within 5 business days, though complex data access requests may take up to 30 days.
Ready to Explore tkabt?
Now that you understand how tkabt protects your privacy, explore our full range of cricket betting, live casino games, and slots — all designed for Bangladesh players with instant BDT transactions via bKash and Nagad.
Gambling involves financial risk. Only play with money you can afford to lose. For adults aged 21 and above only.